Shipping Information:
We strive to deliver your orders promptly and with care. Please review our shipping details below:
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Time: Standard shipping takes 3-7 business days, depending on your location.
Once your order is shipped, you will receive a confirmation email with tracking information to follow your package until it reaches you.
Return Policy:
Your satisfaction is our priority. If your order arrives damaged or defective, we accept returns under the following conditions:
- Damage or Defect: In the rare event that your item arrives damaged, please contact us within 3 days of delivery with a description and photo of the issue.
- Return Authorization: Once we confirm the issue, we will provide instructions on how to return the product.
- Conditions: The item must be unused and in its original packaging.
- Refunds: Refunds will be processed once the returned item is received and inspected.
Note: We do not accept returns for any reason other than damage or defect upon delivery. Custom or personalized items (such as those with gold-foiled names) are not eligible for returns unless damaged.
For any inquiries regarding shipping or returns, feel free to contact our customer support team.
